A collaborative working tool for information systems integration and continuous improvement

Abstract

This paper discuses the virtual enterprise (VE) as an intercompany collaborative tool for knowledge management. This concept, based on the internet and state-of-the-art information technologies, can be seen as the foundation for a firm's information resources. This paper presents the case VE, called SteelNet, based on an information technology (IT) solution deploying agent technology. The VE integrates dispersed companies and customers to ensure that all the members of the network receive accurate and timely information. The VE reported here provides a new solution for an unpredicted opportunity. Therefore, the VE is more of an action, rather than an institution.