Abstract

In recent times, ChatGPT has garnered significant interest from the public, sparking a range of reactions that encompass both aversion and appreciation. This paper delves into the paradoxical attitudes of individuals towards ChatGPT, highlighting the simultaneous existence of algorithmic aversion and appreciation. A comprehensive analysis is conducted from the vantage points of psychology and algorithmic decision-making, exploring the underlying causes of these conflicting attitudes from three dimensions: self-performance, task types, and individual factors. Subsequently, strategies to reconcile these opposing psychological stances are proposed, delineated into two categories: flexible coping and inflexible coping. In light of the ongoing advancements in artificial intelligence, this paper posits recommendations for the attitudes and actions that individuals ought to adopt in the face of artificial intelligence. Regardless of whether one exhibits algorithm aversion or appreciation, the paper underscores that coexisting with algorithms is an inescapable reality in the age of artificial intelligence, necessitating the preservation of human advantages.

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