A Case Study on the Effectiveness of Operating and Managing the ICT Innovation Centres for Improved Educational Environment of Primary Education in Kenya focusing on the Results-Based Management

Abstract

This paper presented a case of the ICT Innovation Centres in Primary Schools in Kenya for the effective operation and management of ICT integrated education based on the results of the centre users’satisfaction and improved competency in ICT in education. Global society pursed results-based management to materialize the principles of effective development cooperation. In line with the principle, the project team for establishing the Centres has supported the local operators to operate and manage the centres with the manual and surveyed to capture the results of the operation and management focusing on the users' satisfaction and competency. As result, these two centres encouraged the users to be exposed to use facilities and equipment for understanding ICT and applying it in their teaching and learning activities physically. In particular, these centres helped them to participate in community activities which were recognized as the foundation of sustainable operation and management of the centres. The teaching and learning environment significantly affected the users' satisfaction and improved competency. But, still, additional content would be required for enhancing the performance of the users. For the long-term results, this study proposed that the impact of using the centres should be monitored continuously to carry out tangible results of teaching and learning performance because the centres were operated less than a year and still required to stock relevant data.