A Case study on Organizational Dysfunctions and Hidden cost in a PCB manufacturing company in China

Abstract

The author proposed the specific case studies on the feasibility of the digital transformation implementation with the related technologies on the solution to the operational over-costs in the company, and then find out the specific problems that existed on the staffs’ communication in the crossed-departments, and explore the further correlation between the digital transformation and the solutions to the operational costs and the inefficient crossed-departments’ communication in the PCB (Printed Circuit Board) manufacturing company. The studies were conducted with the relevance of the theories “Organizational Dysfunctions” and “Hidden Costs”. Meanwhile, he implemented two research methods, which are respectively Correlational Research in quantitative and Semi-Structured Interviewing in qualitative in this study. The paper reveals the significance of digital transformation on the solution to operational over-costs and the inefficient crossed-departments communication through the identification from the analytical results of correlational research, and semi-structured interviews, where the analysis was conducted based on the data in the forms of company records (financial statements), and documentations (interviewing contents). Moreover, it indicates the strong correlation with the research implementation on the theory of Organizational Dysfunctions and Hidden Costs as well.