Abstract
Capability Maturity Model, CMM, was proposed to assess the software development organizations. In a company, the nature of an Intellectual Property Rights Management (IPRM) Department is like the organization of software development. It is possible to use CMM for assessing the performance of the IPRM Department. The IPRM Department in Company A is responsible for handling US patent applications filing. The department is a professional organization and the performance is relatively difficult to assess. In our case study, the Capability Maturity Model was introduced into the department to assess the performance. The schedule and cost of the US patent applications is controlled and measurable.
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