Abstract

First, the goal of this paper is to examine this case study about Heller Financial as they focus on enterprise risk management (ERM), credit risk (CR) and operational risk management (ORM). Heller Financial began implementing the process that would evaluate the overall procedures that now makes their ERM program successful. Heller decided that they would adapt to risk management a process that would eventually lead senior management to create a Credit Risk Officer (CRO) as well as, the creation the (ORO) Operational Risk Officer. Both of these officers, Heller believes will contribute to the sustainability at Heller Financial, in an attempt to avoid credit risk exposure, management risk exposure, and operational risk exposure.

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