A case for increasing exemplary followership in organizations

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Purpose In today’s rapidly changing workforce environment, organizations seek ways to increase productivity to remain competitive. The central human capital strategy is to attract the best talent and increase individual and team productivity to reach its strategic goals. Human Resources (HR) Professionals are required to attract, retain, train and develop employees to exhibit critical citizenship behaviours. The purpose of this paper is to present organizational-based research on why exemplary followers are considered valuable, as well as contribute to the understanding and discourse of the important role “exemplary followers” have for organizations. Extant followership constructs will be linked to key HR processes to illustrate how organizations can select, develop and retain “exemplary followership” to safeguard organizational sustainability. Design/methodology/approach A brief overview of HR systems and processes to enhance exemplary followership in employees is presented for training and development purposes. A range of research and practitioner papers are reviewed with the aim of illustrating the importance of and the key constructs for exemplary followership and to suggest practical applications for its development within organizations’ HR processes. Findings By understanding the importance and implications of exemplary followership development, the author will suggest practical HR tools that may be adopted, whole or in part, thus improving organizational sustainability. Practical implications Providing ways for HR to increase exemplary followership through learning and growth might help to expand practical followership development programmes in organizations at all levels. Originality/value This paper has drawn on limited followership organizational performance research done in the USA and Ghana and overall research in this area. It has discussed the Followership Continuum Model as a prescriptive tool for organizations to use. All Followership research has simply provided foundational constructs to be used in the original work the author developed for increasing exemplary followership in organizations through HR processes. There is no research like this to the author’s knowledge.