Abstract

Business process modeling (BPM) has become primary concern for any successful organization to improve the management of their individual and collective crucial knowledge. In this paper, we propose a new multi-perspective meta-model of business processes modeling for knowledge management (KM), called BPM4KI (Business Process Meta-Model for Knowledge Identification). This meta-model is semantically rich and well founded on COOP, a core ontology of organization’s processes. It covers all aspects of BPM and KM: the functional, organizational, behavioral, informational, intentional and knowledge perspectives. The aim of BPM4KI is to develop a rich and expressive graphical representation of BPs, especially, the sensitive business processes (SBPs) in order to identify and localize the crucial knowledge that is mobilized and created by these processes. Besides, it is evaluated through a real SBP scenario from medical domain in the context of the organization of protection of the motor disabled people of Sfax-Tunisia (ASHMS).

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