A brief review of dashboard visualizations employed to support management or business decisions

Abstract

This work aims to review the academic literature on information visualization techniques used in dashboards applied to strategic business or management decision-making in different application areas. The review used the snowballing method to obtain academic works and applied a filter to focus on papers published in journals or conference proceedings, reaching 44 papers. We propose four research questions and one taxonomy to classify the works, carry out the analyses, and later a research agenda to address the identified gaps. For instance, this review revealed a lack of academic papers that discuss the subject involving state-of-the-art information visualization and machine learning techniques. This paper represents our initial effort to examine academic works that use information visualization techniques and theory applied to dashboards that support decision-making in business or management areas.