Abstract

The advancement of technology has led to the rise of social media forums and e-commerce platforms, which have become popular means of communication, and people can express their opinions through comments and reviews. Increased accessibility to online feedback helps individuals make informed decisions about product purchases, services, and other decisions. This study used a sentiment analysis-based approach to improve the functionality of the recommendations from user reviews and consider the features (aspects and opinions) of products and services to understand the characteristics and attributes that influence the performance of classification algorithms. The proposed model consists of data preprocessing, word embedding, character representation creation, feature extraction using BiLSTM-CF, and classification using BiGRU. The proposed model was evaluated on different multidomain benchmark datasets demonstrating impressive performance. The proposed model outperformed existing models, offering more promising performance results in recommendations.

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.