Abstract

This paper suggests an ordering policy for strategic items. Based on the base stock policy, we modeled a bi-objective, multi-product inventory control system with partial back-ordering. The model aims to minimize total costs and maximize the average service level, considering stochastic constraints such as storage space, maximum allowable shortage, and maximum allowable lost sales to match real-world conditions. We used three Multi-Objective Decision-Making methods, namely Individual optimization, Desirability function, and Goal attainment, to solve the problem. TOPSIS method showed the Goal attainment method’s superiority over the others. The sensitivity analysis revealed that the mean of storage space had the most significant impact on objective functions. Also, increasing the back-order percentage can reduce the system’s total costs.

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