Abstract

Purpose – The purpose of this paper is to develop an effective approach to decide design details using benchmarking to capture the existing practice in sustainable design. Design/methodology/approach – This paper reports a systematic method for sustainable product design. The method uses benchmarks as references searching for design details to achieve sustainable solutions. Quality function deployment is used to guide the search process for competitive products using benchmarking to meet quantitative targets of product and to increase knowledge for sustainable design. Findings – The proposed method can meet both functional and sustainable requirements of product design. 18.55 percent reduction in carbon equivalent emissions is achieved compared to benchmarks in wheelchair design. The research reveals that when weight, material and number of components used in product decrease, environmental footprints and cost of the product improve. Originality/value – The research improves the existing method of sustainable product design. Both sustainable requirements and functional demands of product are identified from qualitative criteria to quantitative metrics using benchmarking and the life cycle assessment.

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