Abstract

Abstract The aim of this study was to describe the role of PHC in the delivery of care to COVID-19 patients, identifying facilitating factors and constraints to the response of PHC teams to the pandemic. We conducted a cross-sectional survey-based study with a nationally representative sample of primary health care centers (PCCs). A total of 907 PCCs from the country’s five regions participated in the study. Data was collected between July and November 2021 using an online survey. The results show that PCCs in the South and Southeast were better prepared to respond to the pandemic in terms of availability of personal protective equipment and communications facilities, while PCCs in the North and Northeast performed better for health surveillance actions, educational activities, contact tracing, case monitoring and notification of cases in the influenza surveillance system. Seventy per cent of PCCs administered COVID-19 vaccines at national level and 28% and 25% had to suspend the first and second doses of the vaccine, respectively. The findings show that primary care services played an important role in the response to the pandemic despite challenges caused by the lack of national coordination.

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