Abstract
Clinical pharmacy service managers are usually responsible for establishing new programs. Many different methods have been used successfully to implement new clinical pharmacy services. These methods vary greatly when services are forced into development during a crisis situation as opposed to having time to employ strategic planning. The 12-step method is ideal for pharmacy leaders who have time to plan the best process for service development. However, individual hospital demographics may dictate the most effective plan for new program development. Teaching versus community hospitals and for-profit versus not-for-profit hospitals have very diverse philosophies. Clinical coordinators must assume a selling role when writing program proposals. The future of pharmacy will depend on the ability of the pharmacy leaders to establish patient-focused services that are also cost-effective.
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