Abstract
The Total Productivity Model (TPM), developed by Sumanth in 1979, has been applied to a number of situations involving manufacturing as well as service-oriented operations. The diversity of applications on the one hand, and the flexibility of usage of the microcomputers on the other hand, have helped to focus the need for a micro-computer based Decision Support System (DSS). This paper presents such a system using the Macintosh Computer. This DSS is a highly interactive, menu-driven program that can provide on-the screen capabilities of individual operational units as well as the firm that comprises of them. The system has several convenient features to assess the “PRODUCTIVITY- ORIENTED PROFITABILITY” of any type companies/organizations. The system logic and flow chart, data input and output formats, and sensitivity analysis will be shown and discussed in the paper. A balanced critique will be offered to view the system in a proper perspective with respect to structural elements of the Decision Support System.
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