Abstract
The objectives of our study were two-fold: 1. Determine the “no show” rate before (pre-COVID) and after the rapid expansion of telehealth (mid- COVID) by race, ethnicity, demographic data, and visit type. 2. Determine the impact of telehealth on the “no show” rate by race, ethnicity, other demographic data (e.g. education level), and visit type (e.g. antepartum, post-partum, high-risk). We hypothesized that in the era of COVID-19, the rapid adoption of telehealth will mitigate health disparities by increasing access to care, evidenced by a decrease in the “no show” rates.
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