Abstract

AbstractThe new international airport in Denver is a massively complex project that suffered from serious delays and budget overruns. It has been extensively post‐mortemed in the press and trade journals, and its troubles even received a hearing before the House of Representatives Subcommittee on Aviation. This student paper, produced as part of work towards the MSWE degree at the University of Maryland University College, examines some of the airport's problems with a view to the role played by systems engineering in the conception, design, development, and installation of the airport's baggage handling system. What principles from the systems engineering discipline could have been applied, and how might they have affected the outcome of the project?

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