816 COORDINATE MY CARE: INCREASING STAFF ACCESS AND NUMBER OF PATIENT RECORDS CREATED IN A BUSY ACUTE HOSPITAL - A QI PROJECT

Abstract

Abstract Introduction The Royal College of Physicians have emphasised the need to provide good end of life care for patients in the acute care setting, with the publication of the Acute Care Resource (1) in February 2021. This follows on from their key recommendations in 2018, which proposed that ‘all healthcare professionals reviewing patients with chronic conditions,…more than one serious medical problem, or terminal illness, should initiate shared decision making including advance care planning in line with patient preferences’ (2). Coordinate My Care (CMC) is an electronic urgent care plan accessible to all relevant health and social care professionals caring for patients residing in London Boroughs, enabling communication of wishes and preferences, including those of resuscitation status and advance care plans. Method Multiple PDSA Cycles, including requesting logins for CMC for emergency medicine, acute and general medical senior and junior doctors, and hosting CMC training sessions. Teaching sessions given to the above cohorts with regard to advance care planning and the use of CMC. Creation of live link to CMC via Trust’s electronic patient record. Results An increase in average monthly CMC record views from 45 to 108 by clinicians at North Middlesex Hospital. An increase from an average of 18 CMC records created per month, compared to 27 records created per month after the QI project, with an estimated additional cost saving of almost £19,000 per month (3). Conclusion Successful QI project, with demonstrated increase in staff access to CMC and number of patient CMC records created in a busy acute hospital. Ongoing success will be reflected in sustainability of the current numbers of acute hospital staff accessing CMC and creation of records.