Abstract
The COVID-19 pandemic has resulted in huge numbers of serious morbidity and mortality that overwhelmed emergency departments (EDs) worldwide. Here in New York City, we experienced a case fatality rate of 12.2% between March 21, 2020 and May 20, 2020. Once the initial wave subsided, we noted that our ED census was unusually low. In order to avoid cutting staff in response to that ominous trend, we explored the reassignment of staff in order to improve our ED operations. We chose the model of triage liaison physician (TLP), an efficient method of improving patient throughput.
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