Abstract
ABSTRACTRequirement practitioners often cite end user involvement as an important element of an effective requirement derivation process. The research reported in this paper provides quantitative data of end user involvement in the software requirement derivation process. The paper includes information on the identity of the end user versus the customer, end user involvement, frequency of end user and customer changes, value added by the end user, enablers, and end user satisfaction. The findings presented were part of a larger two‐year research effort involving over one hundred and seventy requirement practitioners from the Aerospace industry, United States Air Force, and MIT. The goal of the research effort was to identify effective practices for deriving software requirements.
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