5S APPLICATION TRAINING (SEIRI, SEITON, SEISŌ, SEIKETSU, AND SHITSUKE) TO IMPROVE THE QUALITY OF WORK ENVIRONMENT IN THE SERVICE INDUSTRY

Abstract

National industries already have policies that are able to strengthen industrial competitiveness, especially small and medium businesses. Business activities in the form of manufacturing Small Industries are the backbone of the real economy that encourages the welfare of the community because the numbers are very large and spread in various regions. because it is generally close to residential and business centers. National policies that can encourage competitiveness, for example, are carried out in the form of soft loans, training, incentives, tax breaks, business assistance, ease of regulation and various forms of support. But it must be understood that what is no less important is how the small manufacturing industry itself can make competitive steps both in capturing markets and in the efficient form of work operations within its organization. At present, the 5S method (Seiri, Seiton, Seisō, Seiketsu, and Shitsuke) has been widely adopted by various industries in various countries. The 5S method (Seiri, Seiton, Seisō, Seiketsu, and Shitsuke) was first introduced in Japan as a determination to conduct sorting (Seiri), structuring (Seiton), cleansing (Seisō), maintaining steady conditions (Seiketsu), and self-awareness of the habits needed to carry out work well (Shitsuke). The implementation of community service activities in the form of socialization and training on the application of 5S (Seiri, Seiton, Seisō, Seiketsu, andShitsuke) to improve the quality of the work environment in the service industry is packaged in the form of simple, easy to understand concepts planned for three months.