Abstract
Product-Service Systems (PSS), systems which forces on generating higher value by integrating physical products and services, have been attracting much attention in manufacturing. To design PSS business model, it is important to select best one for your company after reviewing many business model in conceptual business model design stage. However, it is difficult for traditional product-selling manufacturing that inventing PSS business model which includes much service element. This is also shown in the workshop by the authors have been performed multiple times so far. Therefore, the final goal of this study is to support PSS business model design. To accomplish this final goal, this paper analyzes the characteristics of design process that has achieved variety of PSS business models and acquires the knowledge that relates characteristics of design process.
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