3 Capturing and Leveraging Essential Organizational Knowledge via Dynamic Roadmaps

Abstract

AbstractIn many companies today, technology, capability, and product planning information is maintained in a haphazard collection of overhead slides, spreadsheets, and private databases by a set of disconnected “experts” and updated sporadically (usually just in time for the next review!). This information is often quite sparse and poorly supported by knowledge and supporting data, often being held only in the heads of the “experts.” Therefore, it is often difficult to leverage as external technology and market forces continue to change. In an attempt to improve the technology planning process and to provide the basis from which a company can develop its roadmap planning as a competitive asset, a set of methods, tools, and workshop‐based training have been developed. These assist the technology strategists, systems engineers, marketing professionals, and product development managers in creating, leveraging, and maintaining an organization's critical knowledge in a dynamic fashion.