Abstract
The recent increase in supply chain risk due to global supply chain issues has caused logistics costs such as fuel and labor costs to rise for shipper companies engaged in import and export activities. Therefore, shipper companies are outsourcing logistics activities to third-party logistics providers(3PLP) to manage supply chain risk and solve management problems caused by rising supply chain risk. In addition, as third-party logistics companies have begun to adopt and utilize 4th industrial technologies such as smart warehouses and autonomous driving, it is necessary to examine the relationship between these technologies and firm performance. Therefore, this study categorizes supply chain risks in a logistics uncertainty environment and identifies the causal relationship between risk factors, 3PLP utilization, and firm performance. To conduct the study, a questionnaire was constructed based on previous studies and interviews with current practitioners, and a survey was conducted based on the list of member companies of the Korea International Trade Association, the Association of Small and Medium Venture Businesses, and the Korea Trade-Investment Promotion Agency. The hypotheses were tested using PLS-SEM methodology, and the results showed that among supply chain risks, only demand risk had a significant impact on 3PLP utilization, and 3PLP utilization had a significant impact on shippers' financial performance and logistics performance.
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