Abstract
AbstractThe Federal Aviation Administration (FAA) has been successfully pursuing integrated process improvement since 1997 using FAA's integrated Capability Maturity Model® (FAA‐iCMM®). FAA‐iCMM v1.0 integrated three CMMs: the software, systems engineering, and software acquisition models. Version 2.0 additionally integrates several important improvement approaches including ISO 9001:2000, EIA/IS 731, Malcolm Baldrige National Quality Award, CMMI, ISO/IEC TR 15504, ISO/IEC CD 15288, and ISO/IEC 12207. By integrating beyond CMMs, the FAA‐iCMM now contains guidance for improving business and technical processes ranging from enterprise management to operation and disposal.This paper describes FAA‐iCMM v2.0, points out specific contributions from new sources, and illustrates some insights gained from taking a broader perspective ‐ when integrating beyond CMMs. The paper will be of interest to any organization that has been using multiple standards and finds that approach too expensive, confusing, or ineffective. It will also be of interest to organizations that do business with the FAA.
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