21st Century Ergonomics: A Lean Approach to Ergonomics Process Design and Management

Abstract

Ergonomics strategies are becoming more common in the workplace for a variety of different reasons. These include productivity and efficiency gains, reducing the risk of work injuries, improving workstation design and layout, enhancing tool design or all of the above. One such strategy that generates significant results by addressing multiple reasons is the development and integration of an Ergonomics Process (EP) into the organization. The EP is a lean, pro-active and participative approach that is designed to prevent and manage work injuries quickly and effectively. The EP is based on the theory of Macro ergonomics, continuous improvement, participatory ergonomics and modern day lean system thinking. The EP described in this paper demonstrates a practical and efficient approach to the design of work systems that engages employees, management and administrators to impact the organization at the macro and micro ergonomics level, resulting in a powerful return on investment through increased productivity, employee work health satisfaction, and significant cost savings.