21 - Rather a prince than a magistrate be: a regional librarian’s dilemma

Abstract

Working in a multi-campus university structure has many challenges. This is especially evident in the libraries that serve each campus. Distance can cause disconnection between library leadership located on the main campus and librarians in the regional branches. Despite good intentions, regional librarians may not be consulted when key decisions are made that affect the entire library system. Because of this, decisions are sometimes made based solely on the interests of the main campus population. It is paramount for regional librarians to protect the interests of their patrons. This is the only way to ensure that patrons’ needs are met. This chapter will focus on the challenges that face regional librarians in matters of administration, office culture, and patron relations when dealing with their main campus counterparts. Through networking and value-added contributions, this regional librarian not only was able to influence decisions that directly affected his branch, but also began to become a decision-maker for the entire library system.