1985 Understanding the Perceptions of Caregivers of Older People in Residential Homes in Cairo

Abstract

Abstract Introduction Institutional care for older people is a relatively new social phenomenon in Egypt that is associated with societal stigma. Traditionally dependent older people are looked after by family members at home. There are currently 145 care homes in Egypt, mostly based in Cairo serving 2% of the older population. The aim of this study was to understand the perspectives of paid caregivers on the strengths, weaknesses, opportunities, and threats (SWOT) associated with their professional roles. This knowledge is crucial to deliver a culturally sensitive training program for caregivers, and enhance their job satisfaction, ultimately leading to person-centred high-quality care. Method Two focus group meetings, 90 minutes each, were conducted with 39 caregivers in a private care home in Cairo. Each group was further divided into four working sub-groups using a SWOT approach to guide the discussion. Generic themes were identified, analysed, and agreed on by the group participants. Results Thirty-nine caregivers (31 % males), age range 18-50 years, were interviewed including undergraduate and qualified nurses and social workers. Five themes were identified: administration, team values, training, place and equipment, and residents and families. SWOT findings related to each theme are summarised below: Theme Strength Weakness Opportunities Threats Administration Support and flexibility Poor incentives Access to healthcare services Lack of rest facilities Team values Peer support Mixed qualities in different leaders Outdoor recreational activities Lone working Training Mentoring programme Unfulfilled training needs Regular updates on CGA No medical cover Place & Equipment Resident accommodation Not always fit for purpose Health and safety compliance Cost of accommodation Residents and families Sharing knowledge Discriminatory attitudes toward staff Documentation of resident’s priorities Unfounded complaints Conclusion Reflecting on the views of paid caregivers provided valuable insight that could enhance the quality of institutional care for older people in Cairo.