Abstract
Higher education institutions are under greater pressure to identify a new pedagogy that can promote students’ motivation and achievement in learning. The unprecedented COVID-19 pandemic has completely changed the educational environment to online learning from face-to-face learning, which potentially raises issues related to the quality of student education. In the online learning environment, it is necessary to examine factors affecting students’ motivation, learning styles, online learning engagement, and their learning outcome because students’ motivation, learning styles, and online learning engagement can be predictors of their critical thinking and learning performance. This study examined how students’ motivation, learning styles, engagement, and critical thinking influenced their online learning outcomes. This study conducted an online survey for university students who majored or minored in hotel and tourism management for two months in September and October 2020 through an online survey by Qualtrics of the United States, and verified the hypothesis using structural equation modeling. The findings suggested students’ motivation was the most important factor in online learning because motivation has a positive impact on both behavioral and emotional engagements, thereby leading positive consequences, such as critical thinking skills, learning outcome, and intention. This study provides recommendations for online education along with suggestions for future research.
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