Abstract
New York City (NYC) experienced a dramatic surge of infections with the novel SARS-CoV-2 virus in March 2020. The rapid increase in patients presenting to emergency departments (EDs) necessitated a change in intake processes in contrast to prior emergency response protocols outfitted for single day or short-term disasters. To adapt to the increased demands on patient flow, NYC Health and Hospitals (NYC H+H) established a rapid medical screening evaluation (MSE) process in each of its eleven-member public hospitals.
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