Abstract

Background Disrespect and abuse (D&A) during childbirth are major violations of human rights and often deter women from accessing skilled delivery. In Ethiopia, D&A has been documented to occur in 49.4% of mothers delivering in health facilities. Objectives To describe the development, implementation and results of a novel intervention to improve Respectful Maternity Care (RMC) in three districts in Ethiopia. Methods As part of a national initiative to reduce maternal and perinatal mortality in Ethiopia, we developed a novel RMC training module with three core components; testimonial videos, didactic session on communication, and onsite coaching to devise local solutions that enhance RMC. We implemented these in three districts in each of Oromia; Southern Nations, Nationalities, and Peoples’ and Tigray regions as of February 2017. We deployed mixed methods to assess effectiveness of the approach. Measures of births with privacy and birth companion from a 27-month data from 20 health facilities were analyzed using STATA version 13 for interrupted time series. Facilitated discussion with health care providers was held to assess feedback. Results Significant improvement with regression coefficients ranging from 0.18 to 0.77 was noted following the RMC training, which was sustained beyond the project intervention. Facilitated discussion showed improved understanding of patients’ perspectives and the psychosocial needs of their clients. Conclusions This study suggests that use of testimonial videos are especially helpful as they remind providers of the need to treat mothers with dignity and helped them reflect on potential root causes for this type of treatment and develop effective solutions.

Highlights

  • Bihar, India has higher maternal mortality rates than the country on average

  • Application of this QI collaborative led to improvement in identification of maternal complications and use of C-section and blood transfusion

  • RESPECTFUL MATERNITY CARE IN THREE DISTRICTS IN

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Summary

Introduction

India has higher maternal mortality rates than the country on average. A Collaborative Quality Improvement (CQI) program was created to improve data transparency and accuracy, with the aim of increasing maternal complication identification and improving key life-saving processes for cesarean section and blood transfusion. Disrespect and abuse (D&A) during childbirth are major violations of human rights and often deter women from accessing skilled delivery. In Ethiopia, D&A has been documented to occur in 49.4% of mothers delivering in health facilities. Despite progress in reducing maternal and neonatal deaths in the last two decades, Ethiopia continues to have A24

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