Abstract
Fluctuations in staffing and patient volumes have stressed emergency department (ED) resources resulting in increased length of stay (LOS), increased door to doctor times for higher acuity patients, and increased left without being seen (LWBS) rates. Also, with the growing emergence of community urgent care centers, the need to staff a dedicated fast-track area in the ED has decreased. This study aimed to assess the impact of implementing a novel combined mid acuity track/fast track area with a vertical component that did not require additional department resources has on ED operations.
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