Abstract
Students and instructors rated first-day class satisfaction and completed scales assessing the time that instructors spent on introductions, course policies, procedures, and course content. For students, interest on or before the first day, and for faculty, excitement and confidence in students' abilities, strongly predicted satisfaction on the first day. Student and instructor satisfaction also were positively associated with time devoted to hows and whys, content, and introductions. Findings contradict previous empirical studies of student satisfaction but are consistent with faculty development recommendations.
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