Abstract
AbstractModern systems such as transportation, defence, telecommunications, nuclear power plants, robots and autonomous vehicles are increasingly becoming more complex. This is leading to new kinds of system failures, safety issues and severe accidents. The traditional approaches to system design and safety analysis are not adequate to capture the complexities and dynamics of modern socio‐technical systems. This paper focuses on new approaches to safety and accident modelling of socio‐technical systems based on systems theory and cognitive systems engineering. We examine the contributions by organisational sociologists to safety in complex organisations managing and operating high‐risk technological systems. This paper recommends interdisciplinary research encompassing technology, human factors, and organisational sociology, in order to capture the complexity of modern socio‐technical systems from a broad systemic view for understanding the multi‐dimensional aspects of safety and accident causation.
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