İş Yaşamında Yalnızlığın Örgütsel Ses Üzerindeki Etkisi

Abstract

Organizational voice and silence are multidimensional concepts located at two different poles. While there are studies in the literature examining the relationship between organizational silence and loneliness, there are not enough studies on the relationship between organizational voice and loneliness. Within the scope of the “exit, voice and loyalty” model of Hirschman (1970), employees give various reactions to negativities. In this study, the effects of loneliness in the workplace on organizational voice were examined within the scope of the responses of the employees. In line with the purpose of the study, a questionnaire was applied to 330 employees working in Ankara using the convenience sampling method. In the study, "Workplace Loneliness Scale" and "Organizational Voice Scale" were used. Within the scope of the study, the data were analyzed using SPSS 24 and AMOS 24 programs. It was determined that the fit values of the model (CMIN\DF=2.192; GFI=0.879; AGFI=0.848; IFI=0.927; RMSEA=0.060) were found to be between acceptable values. As a result of the analyzes, the emotional deprivation sub-dimension has a positive relationship on the defensive voice (β=.624, p<0.001), while social companionship sub-dimension has a negative relationship on the acquiescent voice (β=-.434, p<0.001) and prosocial voice (β = -.787, p<0.001). In addition, significant differences between variables according to demographic characteristics were examined and recommendations were made for future studies. Key Words: Loneliness in the Workplace, Organizational Voice