헤어지식수준과 헤어 NCS모듈숙련도 및 직무수행능력 관계 연구

Abstract

Objectives The purpose of this study is to analyze the effect of hairdressers' hair knowledge level and hair NCS module proficiency on job performance.
 Methods A survey was conducted among 203 hairdressers. The sub-factors of the hair knowledge level were composed of service knowledge, theoretical knowledge, and technical knowledge, and the sub-factors of hair NCS module proficiency were composed of hygiene business management, practical skills management, and beauty customer management, and the validity of the factors was tested for NCS module proficiency and job performance, and the relationship between the factors was analyzed.
 Results Practical-oriented education was highly efficient when applied to the field, and the acquisition of theoretical knowledge applicable to the field was insufficient, and NCS education was useful for preparing for the certification exam, and it helped to improve the ability to apply beauty technology, and there was a disadvantage that it could not keep up with the change in trend. Among the hair knowledge levels, the level of service knowledge was high, and theoretical and technical knowledge was perceived as high if they were in their 30s, college education, 3-6 years of experience, and professional hairdressers, and theoretical and technical knowledge were perceived as low if they were high school, less than 1 year of experience, and interns. Hygiene management was the lowest among NCS module proficiency, and those in their 30s, graduate school, 7 years or more of experience, and professional cosmetologists were highly recognized for practical technical management and hygiene career management. In the case of people in their 40s with a lot of cosmetology experience, more than 7 years of experience, and directors, job performance affected job performance in the order of technical knowledge, among which technical knowledge had a positive (+) effect and theoretical knowledge had a negative (-) effect.
 Conclusions Hair NCS module proficiency and job performance were higher with higher education and experience, and in the hair salon field, technical knowledge had a more positive effect on job performance than theoretical knowledge. Therefore, it will be necessary to supplement the theoretical knowledge required in the field and add educational programs such as technical knowledge and hygiene management to improve job performance.