Abstract
The purpose of this study was to investigate the influence of job demand(work load, time pressure, role conflict, and role ambiguity) on adaptive performance and the mediating effect of burnout. Also, this study examined the moderating effect of leader-member exchange on the relationship between quantitative demand and burnout, and the moderating effect of emotional stability on the relationship between qualitative demand and burnout. Using the survey research method, data were collected from 272 employees who were working in a variety of organizations in Korea. As results, work load, time pressure, role conflict, and role ambiguity had positive relationships with adaptive performance. And burnout had complete mediation effect on the relationship between work load, time pressure, role conflict, and role ambiguity and adaptive performance. And emotional stability had moderation effect on the relationship between qualitative demand and burnout. Specifically, the positive relationship between qualitative demand and burnout was weaker when emotional stability was high rather than low. On the other hand, moderating effect of leader-member exchange quality on the relationship between quantitative demand and burnout was not significant. Finally, based on these results, we discussed the implications and limitations of the study, and the suggestions for the future research.
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