Abstract

The purpose of this paper is to imply for the assessing framework of next generation Enterprise Portals`(EPs) function through the lens of organizational knowledge creation. As the emerging suite products such as Smart Enterprise Suite (SES) converges EPs with collaboration and content management, EPs are no longer just a gateway to information and content. EPs are emerging as the center of convergence for many complementary technologies. Considering that this trend is common and knowledge creation is one of key goals of EPs, it is important to assess EPs` function through the knowledge creation process. This paper reviews literatures to set initial assessing elements of EPs` function, then adopts Delphi Technique to prove and categorize the elements according to the knowledge creation process. The samples are consisted of 7 professional knowledge management consultants at Entrue Consulting Partners, LG CNS. This paper may be significant in providing a new vision to the evaluation of EPs by combining a theoretical model with a practical situation.

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