일반인공지능 시대의 채용을 위한 연구: 증강지능(Augmented Intelligence)을 중심으로

Abstract

This study is designed to actively consider how the use of artificial general intelligence, sparked by the rise of generative artificial intelligence (AI), can help organizations decide who to hire. For a long time, cognitive abilities have been used by organizations as an important selection factor and an important tool for predicting performance. However, ChatGPT, AutoGPT, BabyAGI, and others are heralding the rise of artificial general intelligence, which means that the cognitive skills required of employees will become less and less important. Therefore, through a literature review and expert discussions, this study proposes augmented intelligence as a new intelligence to consider when hiring. To do so, we first examine how organizations are applying cognitive abilities to hiring and outline the history of AI in three milestones. Then, we summarized experiments on the impact of the recently studied GPT-4 algorithm on work to show its impact on organizations, and summarized previous research to present the concept and possibilities of general AI and explain its limitations. Based on this, we conceptualized augmented intelligence as an intelligence that can understand, utilize, and make decisions about artificial general intelligence, and presented sub-factors and behavioral indicators to measure it. We also provided detailed skills, cognitive abilities, and knowledge that can be matched based on the U.S. occupational classification to measure and utilize augmented intelligence so that it can be quickly applied in academia and practice.