Abstract

The logistics environment has experienced rapid growth and diversification, and the areas of city logistics and life logistics have grown significantly compared to the past. After COVID-19, the volume of online purchases and courier deliveries has increased significantly due to the continuation of the non-face-to-face environment and digitalization. In addition, as the importance of safety and security in the place where I live is increasing, small and large conflicts in last-mile delivery are becoming a social issue, and one of the ways to resolve them is the LDC (Last-mile Delivery Center). Compared to its importance, the actual status of existing operating facilities is insufficient, so it can be said that it is of primary importance to examine the operation status and identify problems focusing on specific centers that are actually in operation. It is expected that it can be greatly utilized as basic data for step-by-step application of smart substantiation projects that are considered through convergence with the 4th Industrial Revolution technology. The case area, Busan A apartment house, is an apartment complex with approximately 1,150 households and 9 buildings, completed in 2007. It is an area with more than 10,000 apartment complexes and officetels nearby. Above all, it has been in operation for 8 years from 2015 to 2023. It can be said that the fact that this is the area where the above center is operated is consistent with this study. As a result of the analysis of the operation status, it was figured out that the LDC operation in the case area has developed to a stable level. However, only three of the initial large number of delivery companies are currently participating, so there is a limit to creating additional logistics demand, and most of the work is done by hand. These areas were identified as major limitations. LDC not only improves the efficiency of life logistics-scale delivery and enhances the safety of the complex, but also has the advantage of reducing unnecessary vehicles in the city and thereby reducing adverse environmental impacts. Related policies are also being promoted at the public level. This is being actively explored. The results of this study are expected to be a great reference in promoting related policies, so they can be said to have a different significance from existing studies that only argued for facility expansion.

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