상사의 비인격적 감독과 동료 지원인식이 지식공유에 미치는 영향: 사회적 교환이론을 중심으로

Abstract

The purpose of this study is to examine the process through which interactions with leaders and colleagues affect knowledge sharing among organizational members, and to verify the mediating effect of psychological safety between two variables. Previous studies related to knowledge sharing have independently studied leadership or interpersonal relationships such as trust or fairness, but have not dealt with them in an integrated way. This study focused on the effect of abusive supervision and perceived colleagues support on knowledge sharing. Also, in this process, psychological safety was set as a mediator and this was verified. To verify this, 163 members of 5 service organizations were surveyed and data were collected. As a result, it was found that abusive supervision had a negative effect on knowledge sharing, and members who recognized the support of their co-worker shared more knowledge. Also, it was confirmed that psychological safety partially mediates between abusive supervision and knowledge sharing, and completely mediates between perceived co-worker support and knowledge sharing. In the conclusion section, the theoretical and practical implications of this study were discussed based on the empirical analysis results, and the limitations of the study and future research directions were presented.