치과기공사의 직무만족도와 사회적 지원에 관한 조사

Abstract

Purpose: This study was carried out in order to examine the relationship of job satisfaction and social support onthe dental technicians and to analyze its influence.Methods: A self-reported questionnaire survey was carried out by having convenience sampling as 220 dentaltechnicians who work in Seoul Metropolis, Gyeonggi-do Province, Daejeon and Chungnam Province.A research tool was used questionnaire that was proved reliability and validity. It was prepared with totally 37questions such as 12 items for subjects’ general characteristics, 18 items for job satisfaction measurement, and 7items for social support measurement. An analysis of the collected data was computationally processed by usingSPSS Win 17.0 program. An analytical technique was made by using statistical techniques such as frequency &percentage, T-test or One-way ANOVA analysis. The following are the analytical results of the collected materials.Results: As a result of analyzing research subjects’ job satisfaction level, there was significant difference(P<0.05) initems of religion, hobby life, working environment, and rest time out of daily work. The whole mean in jobsatisfaction was indicated to be relatively high with 3.13. However, job satisfaction with social recognition, salary,and safety was indicated lowly. As a result of analyzing research subjects’ social support level, there was significantdifference(P<0.05) in items of age, working environment, and rest time out of daily work. The whole mean in socialsupport was indicated to be relatively high with 3.49. As a result of analyzing correlation between job satisfactionand social support, all variables were indicated to be positive correlation in high significance level, thereby havingbeen indicated that the higher job satisfaction leads to the higher social support. Conclusion: As a result of this study, there is high correlation between social support and job satisfaction. Aneffort and a support are considered to be necessary for forming positive personal relations among members such asrelationship with family member and with fellow employee, for improving the working conditions, and forenhancing dental technicians’ pride and social recognition in order to promote dental technician’s job satisfaction.