Abstract
Last mile logistics refers to the operational capabilities available to companies. The challenges facing last mile logistics are: above all, with a quick response to consumer expectations. This is why flexibility seems so important, both in terms of delivery efficiency and speed of adaptation to new conditions. They determine the choice of supplier. We must not forget that the customer also expects low delivery costs. The future of last mile delivery will be built on key technologies such as: - autonomous delivery systems using a combination of self-driving cars, sidewalk robots and drones to minimize last-mile inefficiencies; - serial production, bringing execution closer to the end customer, ensuring faster delivery at a lower price; - robotic stores on wheels that transport goods directly to the consumer's doorstep, increasing delivery volume with added convenience; - “cabinets” for delivery and storage systems that increase the efficiency of last-mile logistics and facilitate reverse logistics; - digital twins to optimize the flow of resources throughout the supply chain, resulting in efficient delivery.
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