Ηλεκτρονική διακυβέρνηση στην Ελλάδα, μελέτη περίπτωσης δομές δημοσίου

Abstract

E-government can be defined as the tool that promotes digital democracy, online citizen participation and online public debate in conjunction with the provision of public services to the country's citizens. The aim of this paper is to examine the proper functioning and consequently the effectiveness of the implementation of e-Government in Greece before, and during the current period of the covid-19 pandemic, in Public Structures that have daily transactions with the citizen. The methodological plan of the present work refers to the collection of primary using a specially designed research questionnaire as well as secondary sources through articles, books or other published data. The secondary data of the research come from relevant research articles that have been published in prestigious scientific journals or conferences, from 2000 onwards, in order to be included in the modern literature and research on new technologies and applications. These sources were searched mainly through Google Scholar, as well as through the Web of Knowledge, PubMed, EBSCO and Science Direct. The implementation of e-Government has contributed to the cross-referencing of data between the Public Services to avoid forged certificates and to detect forged certificates and how the e-Government services provided by the State to the citizen are quite easy to use, safe and fast enough. The Greek Government must therefore include in its strategies for e-government efforts to develop a project that is compatible with the telecommunications infrastructure of its nation. It should introduce competition in the telecommunications sector and lift regulations on wireless and other digital technologies to accelerate their development. It should take into account the current use of technology by the government and learn from past successes and failures. Budgetary frameworks can limit e-government initiatives. Expenditure on information and communication technologies should be treated as an investment, recognizing future benefits and providing a degree of certainty for future funding.