Abstract
Objectives The purpose of this study was to provide basic data for improvement by confirming the mediating effect of job stress between emotional intelligence and affective commitment of office workers. Methods Through a survey, data were collected from office workers in medium-sized companies and above, and the final 400 data were analyzed using SPSS 21.0 and PROCESS Macro v4.0. Results As a result of the analysis, emotional intelligence showed a negative relationship with job stress and a positive relationship with affective commitment. Job stress showed a negative relationship with affective commitment, and showed a partial mediating effect in the relationship between emotional intelligence and affective commitment. Conclusions It was confirmed that the emotional intelligence of office workers is a factor that can reduce job stress and enhance affective commitment. In addition, a partial mediating effect of job stress was confirmed in the relationship between emotional intelligence and affective commitment, confirming that emotional intelligence not only relieves job stress, but also can be a leading factor in improving affective commitment. Based on this, concrete intervention plans were suggested to reduce job stress and improve affective commitment.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Korean Association For Learner-Centered Curriculum And Instruction
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
