Abstract
This study empirically examines the effects of ethical leadership and work environment on work performance in healthcare service. The proposed research model and associated hypotheses were tested using structural equations modeling. The findings of the study revealed how hospitals operate for ethical responsibility commitment through ethical leadership and work environment in care services. The study results present implications regarding the relationships among ethical leadership, work environments for ethical responsibility, and work performance. The results imply that ethical leadership motivates employees for better work performance through ethical work behaviors in work environments, and that ethics is an intangible asset that affects employees’ behaviors on ethical responsibility commitment and an organization’s competitiveness. The study also provides new insights to hospital administrators, institutions, and policy makers about that importance of establishing high ethical standards for employee commitment ethical behavior at service encounters.
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