Abstract

The purpose of this study is to analyze the causal relationship between purchasing decision factors and behavioral intention of online shopping malls based on the literature review. According to the analysis, It appears there is a moderating effect between the high-involvement group and the low-involvement group. The statistical process of data is based on SPSS 21.0 and LIMDEP 8.0. frequency analysis, reliability analysis, factor analysis, correlation analysis, multiple regression analysis, also LR-test are conducted. The results of the study include: First, rapidity, convenience, economic efficiency, and reliability have had a positive impact on behavioral intention. Second, high-involvement has had a moderating effect on the relationship between convenience, reliability with behavioral intention. Third, low-involvement had a moderating effect on the relationship between rapidity, convenience, reliability with behavioral intention. While this study makes academic and practical contributions, it also has limitations as the first study of purchasing decision factors, behavioral intention, and involvement type of the online shopping mall.

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