Abstract
Food service is an important factor in the military. Accordingly, the Korean military has been continuously working to improve the quality and satisfaction of food service. As a result, there has been a lot of improvement in the quality and satisfaction of food service in recent years in comparison to the past. However, results from a recent survey by the Ministry of National Defense, revealed that further improvements were still needed in terms of satisfaction. In this study, a satisfaction survey was conducted for college students who had served in the military, and by analyzing this, important factors were defined for the improvement of military food service satisfaction. Results of the survey, indicated that the military food service satisfaction score was relatively lower than that of university food service. In order to improve the satisfaction of military food service, the authors suggest that there should be a system that allows a smooth flow of communication between military food service and the members. In addition, it is important to continously study trends in the civilian food service and apply them to the military food service.
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