РОЗРОБЛЕННЯ УПРАВЛІНСЬКИХ РІШЕНЬ ПІД ЧАС КРИЗИ В КОМПАНІЇ: ОСОБЛИВОСТІ ТА ЕТАПИ

Abstract

In order to properly prepare for a crisis, overcome and recover from it with minimal losses, a company needs to design an efficient system for developing and making managerial decisions when running a company that prevents a crisis or contributes to such managerial decisions that allow one to successfully and timely overcome crisis phenomena. The purpose of the article is to study the process of developing and making managerial decisions in anti-crisis management. The research allowed the authors to substantiate the aspects behind the development and decision-making process in a crisis situation: limited time for decision-making; limited resources; uncertainty of aspects behind managerial decision-making; psychological stress; the level of significance of individual risk perception for the person making managerial decisions in crisis; the need for decision-making skills in crisis situations and the immediate assessment of new information; flexibility in making managerial decisions; social pressure on the decision-making process in a crisis. The process of developing managerial decisions in anti-crisis management consists of three stages: identification of the situation; development of alternative scenarios for anti-crisis solutions; selection of the optimal managerial solution in anti-crisis management. This process is shown as dynamic with interaction and feedback between all stages. At the identification stage, it is important not only to use certain standards (models) for assessing the probability of bankruptcy, but also the complex, often non-standard indicators and assessment methods. The authors attach special importance to teamwork and group mentality, reaching consensus in different views at the stage of development and selection of the optimal solution. For the successful implementation of managerial decision-making process in anti-crisis management, it is advisable to use the recommendations of foreign scientists regarding the need to train personnel, improve their experience, develop active mindset and communications in companies.