Abstract
논문투고일:2014년 05월 02일 논문수정완료일:2014년 06월 09일 논문게재확정일:2014년 06월 13일 * 이화여자대학교 경영대학 교수 As Korea’s global IT sourcing is sluggish and supply of qualified IT personnel does not meet the demand, IT developers currently do not worry about their job security. The sluggish global sourcing is attributed to the lack of system design and analysis skills as well as lack of communication skills of IT personnel. Most of big Korean IT service firms operate in captive market. This is also attributed to the cause of the sluggish global sourcing. Some IT managers, especially in global IT service firms, concerned about the negative long term effect of the sluggish global sourcing on competitiveness and human infra capability of Korea’s IT service industry. Managers in IT service firms expect skill requirement changes in the future when global sourcing becomes active. The skills and knowledge that they wish to retain in-house is business knowledge, system analysis and design knowledge, customer relation management skills, project management skills and industry knowledge. The jobs with the above knowledge usually involve customers. Keyword:Global IT Sourcing, Knowledge Transfer, Skill Set, Barriers to Global Sourcing, Narrative Analysis 韓國IT서비스學會誌 第13卷 第2號 2014年 6月, pp.55-69
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